Shipping policy

 

Once an item is completed, it will be held until I receive approval to ship from the buyer.

Customs and Import Taxes

Buyers are responsible for any customs or import taxes that may apply. I’m not responsible for delays caused by customs.

Lost Packages

All orders are sent with tracking information. If a package doesn’t reach you, I will work with you to locate it. In the case of theft, please file a mail theft report with your local police. If the package cannot be recovered, you will have the option of a refund or having a new item made and shipped to you.